FUTURE CREATION MARKETING (OPC) PVT. LTD Buy Back Policy for Customers / Independent Distributors:
Customers / Independent Distributors may return the products within 3 days of invoice as follows:

                                                                   SECTION – A

Thanks for shopping with us. FUTURE CREATION MARKETING (OPC) PVT. LTD stands behind the quality of its products and guarantees your satisfaction. If for any reason you are not completely satisfied with the products, you may return it within 7 days from the date of Invoice of the product which should be notified within one week from purchase as per the terms of the Refund Policy.

1. If the product is in marketable** condition and is returned within 30 days of invoice date accompanied by the original invoice 5 % of the amount will be deducted towards handling charges and rest of the amount as refund will be given.
2. If the product is in marketable** condition and is returned within 30 days of invoice date not accompanied by original invoice, then refund after deduction of GST* / Taxes levied will be and handling charges will be given.
3. If the product is in Unmarketable*** condition and is returned within 30 days of invoice date refund value will be assessed by Returns officer and appropriate value will be given.

*GST (Goods & Services Tax)
**Marketable refers to products that are unopened and sealed. 
***Unmarketable are products, which have been opened and seal broken.

                                                                 Exchange

If you need to change the products you may need to have the original customer order receipt copy. Thereafter, the Customer / Independent Distributor can exchange the products from the Company within 30 days from the date of invoice and must submit the following at the time of exchange and help us in our services:

• Product Return Form
• Copy of Purchase bill
• Products in original packing and condition
• New product should be of equal or higher value in price

                                                                   Refunds

Once we have received your item we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. In the event the return of a Product is duly accepted by FUTURE CREATION ,the value of such Product, will be calculated as per Section A points no. 1, 2 & 3 and will be refunded to Customer / Independent Distributor either to the bank account provided by the Customer / Independent Distributor for such refund, or to the payment instrument of the customer / Independent Distributor from which payment was made. FUTURE CREATION shall have the sole discretion to determine the mode of reversal from the above options. No cash refunds under any circumstances will be made.                                              

Reference Notes: 

1. The Customer / Independent Distributors must return the product(s) to our head office personally or by courier.
2. Period of return for products is calculated as the number of days from the Invoice Date, to the date of receipt at the Company Head Office.
3. Condition refers to the condition in which the stock is received back from the Customer / Independent Distributor as a return. The product can be 'marketable' or 'unmarketable' depending on the condition of the returned stock as assessed by the Returns executive at the Company dispatch and Delivery office.
4. The Product Return Policy does not apply to open packs of literature and videos or other sales and marketing aids.
5. Total returns cannot exceed the quantity appearing on the Invoice.
8. The return process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated by company at the time of purchase of the Product.